As used in this Privacy Policy, ”Personal Data“ means any information that can be used to individually identify a person, and may include, but is not limited to, name, email address, postal or other physical address, title, IP address, cookies and other personally identifiable information.

Personal Data Collected

We may collect the following information during your online interaction with our Services:

• Name
• Title
• Home/work/other email address
• Home/work/mobile telephone number
• Business name
• Postal or other physical address
• IP addresses
• Cookies (for more details see “Cookie Policy” section below)
• Device identifiers (type of device you use, operating system version, and browser)
• Demographic information (interested and preferences)
• Other information related to client surveys

How Personal Data Is Collected

We collect and/or process your Personal Data in connection with the below activities related to our Services:

• Use of certain web features
• Generating reports based on information collected from use of our website
• Registering to attend a seminar or webinar
• Participating in an online survey
• Registering for newsletter subscriptions
• Customizing the advertising and content you see

Processing Your Personal Data

We will use your Personal Data only in accordance with our Privacy Policy. If you do not wish us to continue using your Personal Data in this manner, you can submit a request by contacting us as specified in the “Contact Us” section.

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity (i.e. processing that is necessary for the performance of a contract with you, such as your user agreement with us that allows us to provide you with the Services) and our “legitimate interests” or the legitimate interest of others (e.g. our users) such as:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Personalizing, improving or operating our Services and business
• Better understanding your needs and interests
• Internal record keeping
• Periodically send promotional emails about new Services, special news or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customize the website according to your interests.
• Fulfilling requests you make related to our Services
• Complying with our legal obligations, resolving disputes with users, enforcing our agreements
• Protecting, investigating and deterring against fraudulent, harmful, unauthorized or illegal activity

We process Personal Data for purposes such as:

• To provide reports based on information collected from use of our Services
• To provide support and assistance for our Services
• To support recruitment inquiries
• To personalize marketing communications and website content based on your preferences, such as in response to your request for specific information on services that may be of interest
• To meet contract or legal obligations

Personal Data Retention

Your personal data will only be retained for as long as necessary for original collection purpose, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Opting Out

You can choose whether to provide Personal Data to MBE Group, but note that you may be unable to access certain options or services if they require Personal Data that you have not provided.

You may choose to restrict the collection or use of your personal information in the following ways:

• You will be asked for consent whenever you are asked to fill in a form on the website. If consent is declined, we will provide you with a alternative to connect with us.
• Disabling your Cookies (See Cookie Policy section)
• Using the “Unsubscribe” link found in emails
• Enforcing your rights noted in the “Access Your Personal Data” section of this policy
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information. If you would like a copy of the information held on you please write to the address in the “Contact Us” section.

Access To Your Personal Data

You have certain rights with respect to your personal data as noted below. To make any of the following requests, contact us using the contact details referred to in the “Contact Us” section of this policy.

• Access: Request more information about the Personal Data we hold about you. Request a copy of the Personal Data.
• Rectification: Correct or supplement the Personal Data we are holding about you that you believe is incorrect or incomplete.
• Objection: Object to the collection or use of your Personal Data for certain purposes.
• Erasure: Request that we erase some or all of your Personal Data from our systems.
• Restriction of Processing: Restrict further processing of your Personal Data.
• Withdrawal of Consent:  Withdraw your consent of further processing of your Personal Data. Please note, however, that if you exercise this right, you may have to then provide consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
• Right to File Complaint: To file a complaint about MBE Group’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

We will respond to your requests within 28 days. We will aim to providing you with a complete response; however, some requests are more complex in nature and may require more time. If more time is needed we will keep you informed of our progress.

Please note that in some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide us with additional information in connection with your request, which may be Personal Data, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision.